FV88 Privacy Policy

📄 1. Overview

This Privacy Policy applies to all players who use the FV88 online gaming platform, including through the FV88 website and the FV88 app available for Android and iOS. It covers the collection, storage, use, and disclosure of personal information in connection with your account and activity on the platform.

By registering on FV88 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how FV88 handles personal data, you should not create an account or continue using the platform.

FV88 is designed and operated for players in the Philippines. All data handling practices described in this policy are oriented around providing a secure, localised gaming experience in Philippine Peso for players aged 21 and above.

📋 2. What Personal Information We Collect

FV88 collects personal information that is necessary to operate the platform, verify your identity, process transactions, and keep your account secure. The categories of data we collect include:

We only collect data that is reasonably necessary for the stated purposes. We do not collect sensitive personal information beyond what is required for identity verification and the secure operation of a real-money gaming platform.

🔍 3. How We Collect Your Information

FV88 collects your personal information through the following channels:

• Direct registration: When you create your FV88 account, you provide your name, Philippine mobile number, and date of birth directly through the registration process.
• KYC verification: When you submit identity documents before your first withdrawal, we collect a copy or reference of the government-issued ID you provide.
• Payment processing: When you deposit or withdraw funds, payment channel details are collected and processed by FV88 and our payment service partners.
• Platform usage: Your gameplay activity, bet history, session data, and in-platform interactions are automatically recorded as part of normal platform operation.
• Device and connection data: When you access FV88 through a browser or the FV88 app, technical information about your device, connection, and session is collected automatically for security and fraud prevention purposes.

⚙️ 4. How We Use Your Personal Information

The personal information FV88 holds is used only for the following purposes:

• Account operation: To create, manage, and secure your FV88 account, including OTP-based authentication and password recovery.
• Identity verification: To confirm your age, identity, and eligibility to use the platform, as required by KYC processes before withdrawals are processed.
• Transaction processing: To receive deposits, process withdrawal requests, and maintain accurate financial records in Philippine Peso.
• Platform personalisation: To provide a relevant and consistent experience across the platform, including your game history, wallet balance, and account preferences.
• Security and fraud prevention: To monitor for suspicious activity, protect against unauthorised account access, and investigate potential violations of the FV88 Terms and Conditions.
• Responsible gaming: To monitor usage patterns and, where appropriate, provide responsible gaming prompts or account management tools to players who may need them.
• Legal and compliance obligations: To maintain records and respond to lawful requests from relevant authorities where applicable.
• Customer support: To assist you when you contact the FV88 support team with account, payment, or platform questions.

FV88 does not use your personal data for unsolicited marketing to third parties, nor does it build advertising profiles for sale to external organisations.

🤝 5. Sharing Your Personal Information

FV88 does not sell your personal information. Your data may be shared only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment service providers: When you make a deposit or request a withdrawal, your payment details are shared with the relevant Philippine payment channel — such as GCash, Maya, InstaPay, or your nominated bank — to complete the transaction.
• Identity verification providers: Your ID documents and personal details may be processed by a third-party KYC verification service to confirm your identity and age before withdrawals are approved.
• Game software providers: Gameplay data, including bets placed and game results, is processed by the third-party game providers whose titles appear on the FV88 platform. These providers use this data solely for game operation and result verification.
• Fraud detection and security services: Device data, IP addresses, and usage patterns may be shared with security service partners for the purpose of detecting and preventing fraudulent activity.
• Legal authorities: FV88 will disclose personal information to law enforcement or regulatory authorities when required to do so by a valid legal obligation, court order, or lawful request. We will not voluntarily disclose data beyond what is legally required.

All third parties who receive personal data from FV88 are required to handle that data securely and use it only for the purpose for which it was shared. FV88 does not authorise third-party partners to use your data for their own marketing or unrelated commercial purposes.

🔐 6. Data Security

FV88 takes the security of your personal information seriously. The platform uses SSL (Secure Sockets Layer) encryption for all data transmitted between your device and FV88 servers, whether you are accessing via the website or the FV88 app. This means that login credentials, payment details, and personal information are encrypted in transit and are not readable by third parties intercepting the connection.

Account access is further secured through OTP authentication tied to your verified Philippine mobile number. This adds a second layer of protection so that even if someone obtained your password, they could not log into your account without access to your registered mobile device.

FV88 staff members are not authorised to ask for your OTP or account password at any time. If you receive a request for this information from someone claiming to represent FV88, treat it as a phishing attempt and do not respond.

🗂️ 7. Data Retention

FV88 retains personal data for as long as your account is active and for a reasonable period after account closure, as required to fulfil legal, financial, and compliance obligations. Transaction records and identity verification data are kept for the period required under applicable data protection and financial record-keeping obligations.

Once your data is no longer required for any of these purposes, FV88 will securely delete or anonymise it. If you request account closure, your personal data will be retained only to the extent required by applicable obligations and then deleted in accordance with our standard retention schedule.

Usage and gameplay data may be retained in anonymised or aggregated form for platform analysis and responsible gaming research purposes after individual account data has been deleted.

⚖️ 8. Your Rights Over Your Personal Data

As an FV88 account holder, you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal information FV88 holds about you.
• Right to correction: If any personal information we hold is inaccurate or outdated, you can request that it be corrected. For identity and KYC data, corrections may require re-verification.
• Right to deletion: You can request deletion of your personal data. This right is subject to FV88's legal and compliance obligations — some data may need to be retained for the required period even after account closure.
• Right to object: You can object to specific uses of your personal data where those uses are not strictly necessary for the operation of your account or the fulfilment of a legal obligation.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the FV88 support team through the platform. We will respond to data requests within a reasonable timeframe. Verification of your identity may be required before your request is processed to protect your account security.

🍪 9. Cookies and Tracking Technologies

FV88 uses cookies and similar tracking technologies on the platform website to support core functionality, maintain your session while you are logged in, and improve the platform experience. The cookies used by FV88 fall into the following categories:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and cookies that remember your language and regional settings. The platform cannot operate correctly without these.
• Security cookies: Used to detect unusual session activity and protect against fraudulent login attempts. These help FV88 identify if a session is being accessed from an unexpected device or location.
• Analytics cookies: Used to understand how players navigate and interact with the platform, so FV88 can identify technical issues and improve the overall experience. Data collected through analytics cookies is processed in aggregate and does not identify individual users.

FV88 does not use third-party advertising cookies or tracking pixels that follow your activity on other websites. You can manage cookie settings in your browser at any time, though disabling essential cookies may affect your ability to use the platform.

🔞 10. Minors and Age Restriction

FV88 is strictly for players aged 21 and above. The platform does not knowingly collect personal information from anyone under 21. If FV88 determines that personal data has been submitted by or on behalf of a person under 21, that data will be deleted and the associated account will be closed immediately.

If you are a parent or guardian and believe that a minor has registered on the FV88 platform, please contact FV88 support immediately so the account can be investigated and closed without delay.

📝 11. Updates to This Privacy Policy

FV88 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable data protection requirements, or improvements to our data handling practices. When updates are made, the revised policy will be published on this page with a new effective date.

We recommend revisiting this page periodically. For significant changes that materially affect how your personal data is used, FV88 will display a notice on the platform to make sure active users are aware of the update. Continuing to use the platform after a policy update constitutes acceptance of the revised Privacy Policy.

📬 12. Contact and Data Enquiries

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can contact the FV88 support team through the platform. We are here to assist players across the Philippines — whether you are based in Manila, Cebu, Davao, Quezon City, or anywhere else in the country.

For general platform questions, the FAQ page covers the most common topics. For questions about account rules and platform obligations, visit the Terms and Conditions page.